Pay Station Clerk

Hyvee.io; West Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in West Des Moines, IA is seeking a Pay Station Clerk to operate the register, help customers, and keep a clean, well-stocked environment. The role emphasizes friendly service, accuracy in transactions, and teamwork in a fast-paced store setting. Training is provided, with opportunities to assist across store areas.

You will greet customers, process payments, count change, and maintain supplies. This position supports dining and checkout areas and requires reliable, on-time work in a

Qualifications

• No education or experience required; training provided.
• Ability to perform arithmetic calculations and make change accurately.
• Follow written or verbal instructions and work well in a team.

Responsibilities

• Greet customers with a smile and provide prompt service at the pay station.
• Operate the cash register and process cash, checks, cards, and coupons.
• Count back change, issue receipts, and bag items for customers.
• Maintain supplies and keep the coffee service area stocked.
• Assist in bussing tables and deliver orders to dining areas as needed.
• Maintain cleanliness and adhere to hygiene standards throughout the shift.
• Answer phones and provide helpful service to customers who call.
• Collaborate with coworkers to ensure a positive customer experience.
• Be flexible to assist in other store areas and on special projects.

Skills

Customer service

Cash handling

Arithmetic accuracy

Teamwork

Job description

At Hy‑Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Pay Station Clerk Department: General FLSA: Hourly Revision Date: 07/2026

About Hy‑Vee

At Hy‑Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Pay Station Clerks keep the dining and checkout experience running smoothly for customers enjoying everything our store has to offer. In this role, you'll operate the register, assist customers with their orders, and help maintain a clean and well-stocked environment so every visit is a great one. If you enjoy working with people, take pride in doing things right, and thrive in a fast-paced setting, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit card transactions, in-store charges, coupons, and discounts
• Count back change and issue receipts, and place merchandise in bags or boxes for customers
• Ensure adequate supplies of silverware, condiments, and beverage cups are on hand for customer use
• Refill and maintain the coffee service area including cups, utensils, and condiments
• Assist with bussing tables in the Hickory House or Market Grille sit-down areas and run orders out to the dining area from food stations as needed
• Practice proper sanitation procedures and keep your work area clean and organized throughout your shift
• Answer the telephone promptly and provide friendly, helpful service to customers who call
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy‑Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables
• Perform arithmetic calculations involving fractions, decimals, and percentages and make change accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to deliver a great customer experience

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce; Service Managers

Education and Experience

No education or experience requirements; we will provide all the training you need to succeed

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a retail store and dining environment where you will be on your feet throughout your shift. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.