Pay Station Clerk

Hy-Vee; Omaha (NE); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Omaha, NE is hiring a Pay Station Clerk to deliver friendly, prompt service at the register. You will greet customers, process payments, and help keep the checkout area organized.

No formal education required; training provided. This is a fast-paced retail role emphasizing teamwork, accuracy with cash handling, and a positive in-store experience for every customer.

Qualifications

• No education or experience required; training provided.
• Operate a cash register and handle multiple payment types.
• Strong customer service and communication abilities.
• Work well in a fast-paced retail environment as part of a team.

Responsibilities

• Provide prompt, friendly customer service at the register.
• Operate the cash register and process cash, checks, credit cards, coupons, and discounts.
• Count back change and issue receipts; bag or box merchandise.
• Maintain supplies for coffee service and other store areas.
• Assist bussing tables and run orders from food stations as needed.
• Follow sanitation procedures; keep work area clean and organized.
• Answer phones and provide helpful service to callers.
• Work with coworkers as a team to ensure customer satisfaction.
• Take on other store tasks and special projects as assigned.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Tools

POS system

Cash register

Job description

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description: Job Title: Pay Station Clerk Department: General FLSA: Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

What You’ll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit card transactions, in-store charges, coupons, and discounts
• Count back change and issue receipts, and place merchandise in bags or boxes for customers
• Ensure adequate supplies of silverware, condiments, and beverage cups are on hand for customer use
• Refill and maintain the coffee service area including cups, utensils, and condiments
• Assist with bussing tables in the Hickory House or Market Grille sit-down areas and run orders out to the dining area from food stations as needed
• Practice proper sanitation procedures and keep your work area clean and organized throughout your shift
• Answer the telephone promptly and provide friendly, helpful service to customers who call
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables
• Perform arithmetic calculations involving fractions, decimals, and percentages and make change accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to deliver a great customer experience

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce; Service Managers

Education and Experience

No education or experience requirements; we will provide all the training you need to succeed.

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas Where applicable to the role: ability to safely use sharp knives and blades for food preparation Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a retail store and dining environment where you will be on your feet throughout your shift. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.