PAWN BROKER

Money Mizer; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Money Mizer is hiring a Pawn Broker to deliver exceptional customer service and manage pawn/buy transactions. You will greet customers, qualify items, explain loan terms, and ensure compliance with money services regulations.

The role includes balancing daily inventory, processing loans, and performing NICS background checks as part of secure store operations. Key responsibilities also cover item valuation, price tagging, and maintaining store standards.

Qualifications

• Provide stellar customer service and greet customers.
• Ensure compliance with Federal, State, and Local regulations for money services and firearm sales.

Responsibilities

• Pawn and buy items by qualifying customers and assessing needs.
• Inspect items for functionality and condition; negotiate loan amounts based on fair value.
• Obtain required documentation and explain loan terms to customers.
• Perform background checks regulated by NICS; process loan payments.
• Maintain daily inventory and security protocols; price and tag inventory.

Skills

Stellar Customer Service

English communication

Tools

POS system

Calculator

Phone system

Fax/Copier

Computer literacy

Job description

Job Description

Job Description

Pawn Broker

• Provide Steller Customer Service—Greet and assist all customers and answer questions
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
• Ensure the growth of the store by obtaining company, store, and individual goals
• Execute pawn/buy for customers
  • Qualify the customer and determine the need
  • Inspect pawn/buy items for functionality and condition
  • Negotiate loan amounts based on fair market values and customer need
  • Obtain required documentation from customers
  • Explain the terms and conditions of pawn loans to customers
  • BIN pawned items in a timely and consistent manner
• Execute loan payments from customers
• Perform background checks regulated by NICS
• Clean store and merchandise retail inventory
• Competitively price and tag inventory
• Retrieve, test, and clean defaulted pawns and buys
• Perform daily inventory counts and security protocols to protect company assets

Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)

• Attendance and punctuality
• Must be able to communicate both verbally and in written form in the English language
• Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
• Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
• Must be able to stand and walk for a minimum of 7 hours per day
• Must be able to sit for one hour per day
• Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
• Minimal exposure to adverse weather conditions
• Exposure to cleaning agents
• Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment
• Occasional climbing on a ladder