Patient Transporter I

aah; Charlotte (NC); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement plans with employer match

Job summary

Advocate Health – Atrium Health University City is seeking a patient transport teammate. You will deliver safe, efficient transport, assist with admissions and discharges, and respond to equipment needs across busy hospital corridors in Charlotte, NC.

This 40-hour, full-time role emphasizes exceptional customer service, teamwork, and adherence to safety standards in a fast-paced clinical environment.

Qualifications

• High school diploma or equivalent required.
• BLS certification within 6 months.
• Oral and written communication skills, organizational, typing and strong leadership skills desirable.

Responsibilities

• Provide safe, courteous transport for patients, visitors and staff.
• Escort, transfer, discharge, admission tasks and transport of equipment including medical devices.
• Educate patients and visitors on transport process and access resources.

Skills

Customer service

Leadership

Communication skills

Typing

Education

High school diploma or equivalent

BLS certification within 6 months

Tools

Encompass/Epic

I Phone

Halo

Computer

Job description

Department: 11598 Atrium Health University City - Patient Transport

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

Provides safe, efficient and courteous service to customers/ patients and visitors and staff. Prioritizes service needs and performs customer service duties to include transports, escorts, equipment requests and basic patient care.

Pay Range:

$18.85 - $28.30

Essential Functions

• Role models a positive Advocate Health image to patients, visitors and staff by adhering to Our Advocate Health Way.
• Perform excellence customer service in transporting daily.
• Provide guest/transport services to include; transports, transfers, discharges, admissions, escorts, materials and equipment including transport of patients with medical devices/equipment (oxygen cylinders, intravenous pumps, PCA pumps, wound vac, etc.)
• Coordinate activities to guide patients, visitors/guests, and staff to desired designations within the facilities.
• Posses the ability to adjust the liter flow and determine PSI in an oxygen cylinder as well as the ability to transfer canula tubing for wall unit to/from cylinder.
• Perform safe patient handling to include; moving patient, patient lifts, patient transfers (stand-pivot and lateral), etc.
• Provide education to patients and visitors/guests (room orientation, transport process, etc.) and answer questions regarding essential support services or provide the appropriate resource(s).
• Use capacity management system and equipment to process task (Encompass/Epic, I Phone, Halo, computer, etc.)
• Assist with care and maintenance of transport equipment to ensure equipment is safe, clean, and ready for use. Inspect equipment before and after use to identify defective equipment. Report defective equipment immediately to supervisor.
• Monitor facilities to ensure environment is safe and clean (ensuring unattended equipment is removed from hallways, not blocking electrical panels, fire extinguishers or emergency exits)
• Maintain equipment inventory throughoutfacilities; stretchers, wheelchairs, beds, oxygen cylinders and carriers, IV poles, etc.
• Complete and maintain required training, educational programs, and certification.
• Attend meetings as required.
• Adhere to Advocate Health and departmental policies and procedures.

Physical Requirements

Works in an indoor/outdoor fast-paced, customer-oriented environment. Lengthy periods of standing and walking. Ability to lift a minimum of 50 pounds for moving and lifting patients. Ability to push/pull all patient transport equipment. Ability to present a good working relationship with all departments. Ability to prioritize workload. Exposure to hazardous materials.

Education, Experience and Certifications

High school diploma or equivalent required. Oral and written communication skills, organizational, typing and strong leadership skills desirable. Previous experience in a guest services or hospitality industry is desirable. Experience in physically demanding work environment. BLS certified within 6 months. Computer and data entry skills are desirable

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.