Patient Transporter (40/D)

Beth Israel Lahey Health; United States; On-site; USD 24,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Transporter to support patient flow in our hospital units. You will document patient trips, transport patients between departments, and assist them to and from vehicles, ensuring safety and comfort during every step of the process.

You will use Hospital Throughput computer program, obtain Nurse signatures, communicate with RNs, and help keep equipment clean and ready.

Qualifications

• On the job training.
• Basic computer experience required.
• Previous customer service experience preferred.
• Previous experience in a healthcare environment preferred.

Responsibilities

• Document patient trip via Hospital Throughput computer program.
• Transport patients to and from care areas; assist patients to/from vehicle.
• Communicate with the patient regarding their pending departure.
• Move patients to/from care areas and assist with bed, wheelchair, or stretcher transfers; assist staff as needed.
• Transport equipment under the Transport Department.
• Access Hospital Throughput Computer Program via mobile device.
• Assist patients with dressing/undressing as required.
• Obtain a “Ticket to Ride” from the nurse on arrival to the floor.
• Obtain the nurse signature on the “Ticket to Ride” before departing from the floor.
• Communicate with the patient’s RN before patient departs.
• Safely park bed/stretcher/wheelchair and lower the bed before leaving.
• Communicate with the patient regarding arrival in a department.
• Hand off the signed “Ticket to Ride” to receiving department before departing.
• Ensure patient is safe to leave if receiving department is not ready.
• Maintain cleanliness of patient equipment after each trip.
• Report equipment issues to Manager and create BioMed service requests.

Skills

On the job training

Basic computer experience

Customer service experience

Healthcare experience

Education

High School Diploma or equivalent

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. 40hpw; 9am-5:30pm & 8:00am-4:30pm, rotating weekends and holidays

Duties/Responsibilities

1. Responsible for documenting patient trip via Hospital Throughput computer program.
2. Responsible for general transport of patients to and from care areas. May also be responsible for assisting patients to/from their vehicle.
3. Responsible for communicating with the patient regarding their pending departure.
4. Responsible for general transport/moving of patients as they go to and from patient care areas. This includes but is not limited to: Assisting patients in and out of a bed/wheelchair. Assisting patients on and off of a stretcher. Assisting staff that need lifting help or help with sliding a patient from stretcher to a care table.
5. Responsible for the transportation of equipment under responsibility of Transport Department
6. Responsible for utilizing mobile device to access Hospital Throughput Computer Program
7. Responsible for assisting patients with dressing/undressing as required.
8. Responsible for obtaining a “Ticket to Ride” from the nurse, upon arrival to the patient’s floor.
9. Responsible for obtaining the nurses signature on the “Ticket to Ride” before departing from the patient’s floor.
10. Responsible for communicating with patient’s R.N. before the patient departs from their room or as they arrive back to their room.
11. Responsible for safely parking the bed/stretcher/wheelchair by utilize the braking system and lowering the patient’s bed/stretcher before leaving the patient.
12. Responsible for communicating with the patient regarding their arrival in a department.
13. Responsible for communicating with the receiving department and handing off the signed “Ticket to Ride” before departing from that area.
14. When communicating with department must ensure patient is safe to be left, if receiving department not immediately ready for testing or other needs.
15. Responsible for maintaining cleanliness of patient equipment at the conclusion of each patient trip.
16. Responsible for communicating equipment issues to Manager as well as creating a BioMed service request for service of broken equipment.

Experience/Knowledge/skills Required

1. On the job training.
2. Basic computer experience required
3. Previous customer service experience preferred
4. Previous experience in a healthcare environment preferred

Education Required

High School Diploma or equivalent

Registration/Certification

American Heart Association CPR/BLS

Physical/Environmental Requirements

This job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 100 lbs. There will be occasional need for climbing stairs, lifting in excess of 50 - 100 lbs and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving.

Pay Range: $17.69 - $27.44

This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you’re busy caring for and supporting our patients, we take care of you.