Patient Transport Operations Manager

Ascension; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

PTO & holidays

Career development

Well-being program

Parental leave

Other benefits

Job summary

Ascension in Jacksonville, FL is seeking a lead for the Patient Transportation department to manage daily operations and supervise a team ensuring timely patient moves across care teams. The role emphasizes coaching staff, optimizing workflows, and maintaining high-quality transport services within a hospital setting.

The position requires a BLS certification within 30 days of hire, plus leadership experience and experience in patient transport.

Qualifications

• BLS Provider required within 30 days of hire.
• American Heart Association or American Red Cross accepted.
• Experience in patient transport and leadership preferred.

Responsibilities

• Lead daily patient transportation operations to ensure smooth, timely transitions across care teams and a seamless experience for patients.
• Assign and delegate daily workflows based on team members' unique skills and strengths to maximize efficiency and maintain high quality standards.
• Select, onboard, and mentor support staff, providing ongoing coaching and performance evaluations to foster a highly skilled, engaged team.
• Monitor and adjust operational workflows continuously to keep pace with patient volume and ensure all daily priorities are met without delay.
• Streamline internal work processes by identifying and implementing innovative systems that save time and boost overall team performance.

Skills

Patient transport experience

Leadership experience

Education

High School diploma or GED

Associate's/Technical degree

5 years cumulative job experience

Job description

Ascension in Jacksonville, FL is seeking a lead for the Patient Transportation department to manage daily operations and supervise a team ensuring timely patient moves across care teams. The role emphasizes coaching staff, optimizing workflows, and maintaining high-quality transport services within a hospital setting.

The position requires a BLS certification within 30 days of hire, plus leadership experience and experience in patient transport.