Patient Transport Dispatcher, Part-time, Baptist South

BHS; Chicago (IL); On-site; USD 21,000 - 26,000; Part time

Job summary

Baptist Health in Jacksonville, FL is hiring a Part-Time Patient Escort Dispatcher at Baptist South. The role involves handling transport requests, coordinating Patient Escort staff, and ensuring timely patient care across the medical center.

Requirements include a High School Diploma, and the position emphasizes prompt, professional communication and excellent customer service in a busy hospital environment.

Qualifications

• High School Diploma.

Responsibilities

• Answer telephone calls from all areas of the Medical Center and accurately record patient transport requests.
• Handle all calls promptly and professionally while maintaining excellent customer service.
• Prioritize transport requests appropriately based on patient acuity and urgency.
• Coordinate and direct Patient Escort staff throughout the facility to ensure efficient workflow.
• Monitor and manage the flow of Patient Escort staff to support timely patient care.
• Communicate effectively with hospital departments and Patient Escort team members to ensure prompt service.

Education

High School Diploma

Job description

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville’s only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children’s Hospital.

Baptist Medical Center is hiring a Patient Escort Dispatcher at Baptist South. This is a Part-Time opportunity.

Patient Escort Dispatcher, Job Responsibilities:

• Answer telephone calls from all areas of the Medical Center and accurately record patient transport requests.
• Handle all calls promptly and professionally while maintaining excellent customer service.
• Prioritize transport requests appropriately based on patient acuity and urgency.
• Coordinate and direct Patient Escort staff throughout the facility to ensure efficient workflow.
• Monitor and manage the flow of Patient Escort staff to support timely patient care.
• Communicate effectively with hospital departments and Patient Escort team members to ensure prompt service.

Education & Credential Requirements:

High School Diploma

Primary Location:

South - Main Building14550 Old St Augustine RdJacksonville, FL 32258United States of America