Patient Support Technician

Sioux Center Health; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Job summary

Avera McKennan Hospital is seeking a PRN Transportation and Patient Care Support role. You will assist in transportation of patients and equipment, provide 1:1 sitter services, and be a key contact for patients, families, and visitors, maintaining a friendly, caring, and professional attitude.

Working under the unit nursing staff, you will assess customer needs, ensure safety, and support the care team. The role requires flexible hours including rotating days/evenings/nights, weekends and

Qualifications

• The individual must be able to work the hours specified and communicate effectively with others.
• Must have visual acuity adequate to perform position duties and understand sounds.

Responsibilities

• Prepares and assists patient for transportation, with the help of clinical staff, ensuring Safe Patient and Family Centered care.
• Pick-up and delivery of patient equipment and supplies for repair or routine maintenance checks.
• Identifies broken or damaged equipment and reports per procedure.
• Responsible for picking up contaminated items and transporting to Central Supply for decontamination.
• Delivery and pickup of specimens, cultures and blood samples, STAT and routine.
• Provides 1:1 observation and patient care duties for patients as assigned by unit nursing staff.
• Demonstrates commitment to addressing customers' concerns and needs.

Skills

Communication skills

Safety awareness

Team player

Observation skills

Attention to detail

Education

High School diploma or GED

Job description

Location:

Avera McKennan Hospital

Worker Type

PRN

Work Shift

Rotating days/evenings/nights/weekends/holidays (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.00 - $23.50

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for providing services to support patient care. The position includes two major areas of support to patient care: Transportation of patients and equipment and providing supportive 1:1 care for patients requiring a sitter. Serve as a vital contact for patients, family, and visitors during patient transportation, and, must convey a friendly, caring, and professional attitude. Responsible for assessing needs of customers related to transportation and ensuring the customer's needs are met.

What You Will Do

• Prepares and assists patient for transportation, with the help of clinical staff, consistent with the Safe Patient and Family Centered model. Maintains proper lifting technique understanding each patient’s unique limitations.
• Pick-up and delivery of patient equipment and supplies. This includes patient related equipment for repair and/or routine maintenance checks.
• Identifies broken and damaged equipment and follows established procedure for reporting.
• Responsible for picking up contaminated items from patient care areas and transporting to Central Supply for decontamination.
• Responsible for delivery and pick-up of specimens, cultures and blood samples from patient care areas, both STAT and routine.
• Provides 1:1 observation and patient care duties for patients as assigned under the direction of unit nursing staff. Documents any patient care provided.
• Demonstrates ability to follow through to ensure customers concerns and needs are addressed.
• Identifies and reports potential and/or action patient, visitor and employee safety concerns.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, Or Work Experience

• High School or GED Equivalent High School or GED or one to three months related experience and/or training

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].