Patient Support Technician

Trinityhealth; Pontiac (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Tuition reimbursement

Free parking near workplace

Retirement savings plan

Job summary

Trinity Health Oakland Hospital is hiring a Patient Support Technician to join the care team. The role provides direct patient care under the supervision of a Registered Nurse, supporting daily unit operations and patient comfort on a 12-hour night shift.

Responsibilities include bedside care, vital signs, basic nursing tasks, and maintaining accurate records while upholding Trinity Health values and patient safety. Competitive benefits and opportunities for growth are offered.

Responsibilities

• Demonstrates Relationship-based Care to foster therapeutic patient relationships.
• Delivers basic bedside care and selected procedures under RN supervision.
• Performs activities of daily living appropriate to patient condition.
• Maintains patient medical records and census accuracy.
• Manages unit communication with physicians, other departments, and visitors.
• Supports patient education under RN direction.
• Ensures safety and participates in unit-based committees for patient care quality.

Job description

Employment Type: Full time Shift: 12 Hour Night Shift Description:

ABOUT TRINITY HEALTH OAKLAND HOSPITALTrinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health, we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.

Click Here to learn more about Trinity Health.

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health.

BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY

• Competitive compensation
• Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment - No Waiting Period!
• Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout
• Trinity Health Tuition Reimbursement
• Free parking in proximity to your workplace

POSITION PURPOSE

The Patient Support Technician functions as a collaborative member of the health care team in partnership with and under supervision of the Registered Nurse utilizing principles of Relationship-Based Care, performs direct patient care to a specific group of patients and coordinates activities which relate to the flow of unit processes. Actively supports the activities of the unit based shared governance council. Promotes organizational commitment and excellence in patient care experience.

ESSENTIAL FUNCTIONS

• Demonstrates principles of Relationship-based Care to cultivate and maintain therapeutic relationships as a means to optimal healing and collegial functioning as an interdisciplinary care team member.
• Provides patient care that reflects respect for patients' rights, dignity, values, culture preferences, and expressed needs and attention to providing comfort, relieving pain, and alleviating anxiety.
• Provides basic bedside care and selected procedures under the direction and supervision of the Registered Nurse. Including but not limited to: venipuncture, 12 lead EKG, basic blood glucose collection and monitoring, respiratory care (i.e. Cough and deep breathing, incentive spirometry, pulse oximetry, oxygen setup, hand held nebulizer), dressing changes, collection of vital signs, recognition of life-threatening conditions with initial responses and reporting, emptying and measuring drainage equipment.
• Performs activities of daily living (ADL) appropriate to the patient's condition under the direction of and supervision of the Registered Nurse.
• Initiates and maintains patient medical records.
• Manages communication for the unit including placing and receiving calls from physicians, other departments, and visitors.
• Maintains an accurate patient roster/census and available ready beds.
• Assists with the provision of patient education under the direction of the Registered Nurse.
• Integrates principles of the Personal.Connected.Journey and demonstrates Trinity Health Guiding Behaviors to provide excellent care of self, patients, and care team members.
• Performs basic nutritional support to patients such as bed set up, assistance with feeding, and collection and documentation of intake and calorie count as appropriate.
• Takes personal accountability to seek out experiences in order to maintain skills and competence.
• Seeks and incorporates feedback concerning improvement in one's own practice, including participation in self-appraisal.
• Assists with the admission process by collecting selected assessment data, applying necessary equipment, labeling patient's clothes and belongings, informing patient/family of unit routines, etc.
• Provides individualized care consistent with the plan of care under the direction and supervision of the Registered Nurse.
• Actively engages and participates in unit-based and other committees and indicatives that promote patient and workplace safety, optimal patient outcomes, and satisfaction.
• Reports changes in patient condition to the Registered Nurse in a timely manner.
• Demonstrates proper body mechanics in performing role.
• Performs other various duties as assigned and needed. These duties may vary depending upon the unit, patient type and need, number and complexity of treatment provided. Additional duties may also include nonclinical duties consistent with meeting the needs of the patient and care team.
• Demonstrates and actively promotes an understanding and commitment to the mission of Trinity Health Oakland through performing behaviors consistent with the Trinity Health Values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedur