Patient Support Coordinator

TEKsystems; United States; Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking a Support Coordinator for a patient support program. You will be the main contact for inbound inquiries, reimbursement support, program enrollment, and care coordination, assisting patients, caregivers, and healthcare providers.

The role begins with onsite training and transitions to remote work. The position is a 4-month contract based in Morrisville, NC, with an 8:00 AM–5:00 PM training schedule and a $24–$26 per hour pay rate.

Qualifications

• Contact Center/Call Center experience is preferred.
• Healthcare, Insurance, Benefits, or Reimbursement experience preferred.
• Strong customer service and communication skills are required.
• Experience with CRM systems and multitasking across multiple applications.

Responsibilities

• Support patients, caregivers, and healthcare providers through a patient support program.
• Serve as a key point of contact for inbound inquiries and enrollment assistance.
• Provide reimbursement support and coordination of care as part of the program.
• Coordinate across multiple systems to manage requests and case progression.

Skills

Contact Center Experience

CRM systems

Customer Service

Communication Skills

Tools

CRM software

Job description

Support Coordinator | $24-$26/hr | Remote After Training

Morrisville, NC

$24-$26/hr

Start Date: September 28, 2026

4-Month Contract

Remote after 5 weeks of onsite training

We're hiring a Support Coordinator to support patients, caregivers, and healthcare providers through a patient support program. This role will serve as a key point of contact for inbound inquiries, reimbursement support, program enrollment, and care coordination.

Contact Center/Call Center Experience

Healthcare, Insurance, Benefits, or Reimbursement Experience Preferred

Strong Customer Service & Communication Skills

Experience with CRM systems and multitasking across multiple applications

Schedule: Must be flexible to work between 8:00 AM - 8:00 PM

Training: 5 weeks onsite, Monday-Friday, 8:00 AM - 5:00 PM

Job Type & Location

This is a Contract position based out of Morrisville, NC.

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.