Patient Support Assistant/ Unit Service Coordinator

OhioHealth Corporation; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

OhioHealth Corporation is seeking a Unit Assistant to support licensed clinicians on the assigned unit. The role includes frontline reception duties, patient information entry, and assistance with transfers and discharges, while helping with daily living activities and maintaining a safe, clean environment.

The position emphasizes collaboration with nursing staff, accurate documentation, and supporting patient care delivery through efficient coordination and use of hospital systems.

Qualifications

• High School or GED is required.
• BLS Basic Life Support certification (American Heart Association) is required.

Responsibilities

• Serves as unit receptionist, assisting visitors and staff with information needs, enters orders and patient data into the hospital system, and assists with transfers and discharges.
• Assists patients with activities of daily living and maintains environmental cleanliness and safety within patient rooms and unit.
• Performs delegable nursing tasks under RN supervision, including basic clinical duties and data collection, and ensures proper documentation and use of portable devices.
• Assists with information coordination for scheduling, flowchart documentation, and patient care logistics; supports the care team and maintains supply levels.

Education

High School or GED

BLS/ CPR certification

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

Assist licensed clinicians in the provision of direct and indirect patient care on assigned unit.

Responsibilities And Duties:

• 30% Serves as unit receptionist; assists hospital visitors and staff with information needs. Enters physician's orders into the hospital computer system; processes "STAT" and "NOW" orders immediately and notifies the Registered Nurse of such orders; enters other patient information into the hospital information system e. g. height, weight, patient condition, etc. ; enters and/or notifies the hospital registration department of patient transfers to and from the unit and patient discharges. Processes patient charges either manually or via the hospital information system. Maintains patient medical records both centralized and decentralized at the bedside e ; and prepares discharge charts. Maintains supplies and equipment necessary for clerical operation; inventories, orders and maintains patient care chart forms for unit/area.
• 25% Performs and/or assists the patient with activities of daily living e. g. bathing, grooming, eating, walking, et c . Maintains environmental cleanliness and safety of patient rooms, unit and equipment. Provides assistance to patients, visitors and nursing personnel in assigned unit and maintains flexibility to help other departments with the care of patients as needed. Assists in creating the ideal patient experience through development of respectful and compassionate relationships with each patient and family. May serve as a patient safety champion, empowering equal responsibility for all safety guidelines among all licensed and unlicensed care givers. May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and communicates immediately to available licensed clinician. May act as a transporter for the nursing unit assigned. Runs errands to either pickup or deliver items for patient care.
• 25% Performs delegable other nursing tasks delegated by the Registered Nurse which include those tasks which can be performed without requiring judgment based on nursing knowledge on part of the person performing the task k ; tasks with which the results are reasonably predictable; tasks which can be performed safely, according to exact, unchanging directions; tasks which do not require complex observations or critical decisions; and tasks which do not require assessment; and tasks where the consequences of performing the task improperly are minimal and not life threatening. Performs other basic nursing care duties as directed by the RN including but not limited to: waived testing fingerstick glucose, urine dipstick, occult fecal l , non-sterile specimen collection, nasogastric tube care, 1 2 lead EKG, and simple clean non-sterile e dressing changes. Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data on the appropriate documentation form. Competent in the use of portable technology, using handheld wireless devices for measurement and documentation of intake and output, vital signs and point of care testing such as fingerstick glucoses or urine dipstick. Reports patient observations and concerns to the Registered Nurse.
• 20% Assists hospital visitors and staff with information needs. May utilize wireless devices and technology for coordination of healthcare e. g. scheduling, flowchart documentation, nutrition service ordering g . May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants. Maintains supplies and equipment necessary for patient care operations. Secures and handles appropriate supplies, medications, and lab specimens transported from/into and within the unit. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to perform other duties as requested by supervisor.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)BLS - Basic Life Support - American Heart Association, CPR - Cardiopulmonary Resuscitation - American Red Cross

Additional Job Description:

CPR certified. Basic PC skills required to manage patient information and ensure effective clinical workflows and documentation in the electronic medical record (EMR).