Patient Success Pharmacist

Curant Health; Saint Petersburg (FL); On-site; USD 105,000 - 145,000; Full time

Job summary

Curant Health seeks a Patient Success Pharmacist I in Florida to support patient engagement, pharmacy operations, and clinical guidance. The role involves transferring prescriptions, educating patients and providers, and ensuring proper dosing and usage.

The position emphasizes collaboration with the Patient Engagement and Pharmacy Fulfillment teams, including maintaining records and participating in on-call rotations to ensure top-tier patient care.

Qualifications

• Bachelor’s or advanced degree in Pharmacy.
• Licensed Pharmacist in the state of employment; must obtain dual licensure in Georgia and Florida.
• Minimum of two (2) years of experience in a retail or mail-order pharmacy setting preferred.
• Knowledge of HIPAA and patient confidentiality guidelines.

Responsibilities

• Process prescriptions in accordance with policies and laws.
• Support patient engagement with clinical education and inquiries.
• Assist patients with questions about side effects and administration.
• Manage recalls and product backorders.
• Handle prescription transfers and data logging.

Skills

Retail pharmacy experience

HIPAA knowledge

Clinical guidance

Education

Pharmacy degree

Dual licensure

Job description

Position Summary

The Patient Success Pharmacist I supports several operational teams, including the Patient Engagement Team, InteliView Pharmacist Team, and Pharmacy Fulfillment Team. This role is responsible for transferring prescriptions, consulting with providers and patients on medication orders, and ensuring proper dosing, handling, and usage of prescribed medications. The Patient Success Pharmacist I works directly with patients to answer questions and provide clinical guidance while performing a variety of pharmacy functions each day.

The Patient Success Pharmacist I supports several operational teams, including the Patient Engagement Team, InteliView Pharmacist Team, and Pharmacy Fulfillment Team. This role is responsible for transferring prescriptions, consulting with providers and patients on medication orders, and ensuring proper dosing, handling, and usage of prescribed medications. The Patient Success Pharmacist I works directly with patients to answer questions and provide clinical guidance while performing a variety of pharmacy functions each day.

Key Responsibilities

• Process prescriptions in accordance with organizational policies and applicable laws.
• Support the Patient Engagement Team with clinical education and patient inquiries.
• Assist patients with questions about side effects, medication administration, and general usage.
• Manage manufacturer recalls and product backorders.
• Handle prescription transfers, physician calls, data logging, and drug utilization reviews.
• Serve as the primary clinical liaison between Patient Engagement and Pharmacy Operations.
• Collaborate with healthcare professionals to ensure the highest level of patient care.
• Resolve patient issues with a focus on providing exceptional service.
• Maintain effective communication across all departments to resolve patient and prescription issues.
• Update patient records, including allergies, medical conditions, and medication lists.
• Participate in weekly task management through MedPlan.
• Ensure compliance with all applicable accreditation standards (URAC, ACHC, NABP).
• Participate in on-call rotations as assigned.
• Complete continuing education requirements to maintain licensure.
• Meet or exceed department productivity and quality metrics.
• Provide general administrative and team support as assigned.

Qualifications

• Bachelor’s or advanced degree in Pharmacy.
• Licensed Pharmacist in the state of employment (must obtain dual licensure in Georgia and Florida).
• Minimum of two (2) years of experience in a retail or mail-order pharmacy setting preferred.
• Knowledge of HIPAA and patient confidentiality guidelines.