Patient Specialist - Peoria, Illinois (1099 Contractor, Per Diem/On Call)

Kestra Medical Technologies, Inc.; West Peoria (IL); In loco; USD 28.000 - 46.000; Tempo pieno

Descrizione del lavoro

Kestra Medical Technologies, Inc. seeks an ASSURE Patient Specialist to perform patient fittings for wearable defibrillators in Peoria, Illinois. This contractor role requires clinical awareness, effective patient communication, and the ability to travel to hospitals and patients’ homes.

Training and certification will be provided for the ASSURE Patient Specialist position. The role emphasizes patient care, safety, and accurate garment sizing, with flexible hours, including possible evenings and

Competenze

• 1 year in a paid patient care experience (not a family caregiver)
• Clinical or engineering background such as nurses, cardiac device sales, clinical engineers, cath lab techs, PAs, or ECG techs
• Complete background check; Florida and Ohio level 2 screenings if applicable
• Ability to pay for vendor credentialing during a 90-day probation period
• Experience in patient and/or clinician education
• Valid driver’s license with good driving record
• Able to travel to hospitals and patients’ homes in field geography
• Credentialing for hospital systems including vaccination status and HIPAA training

Mansioni

• Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator
• Provide instruction and confidence to Assure patients with strong patient care skills
• Contact prescribers, caregivers and patients to schedule services
• Possibly work daytime, evening, and weekend hours
• Travel to hospitals and patients’ homes to provide fitting services
• Measure patients to determine garment size
• Process paperwork to receive the Assure garment and services
• Manage inventory of kits, garments, and equipment
• Maintain confidentiality and secure patient information with care

Conoscenze

Communication

Integrity

Collaboration

Patient care

Time management

Travel readiness

Attention to detail

Interpersonal skills

Training & certification

Clinical knowledge

Strumenti

MS Office

Excel

PowerPoint

MS Teams

Descrizione del lavoro

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.

We have an opening in Peoria, Illinois.

This is a paid per fitting position.

ESSENTIAL DUTIES

• Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
• Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
• Willingness to contact prescribers, caregivers and patients to schedule services
• Ability to accept an assignment that could include daytime, evening, and weekend hours
• Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
• Measure the patient to determine the correct garment size
• Review and transmit essential paperwork with the patient to receive the Assure® garment and services
• Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
• Flexibility of work schedule and competitive pay provided
• Adhere to Pledge of Confidentiality
  • Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case

COMPETENCIES

• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
• Highly organized, service and detail orientated
• Passionate about the heart-failure space and a strong desire to make a difference
• Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
• Interest and desire for life-long learning to continuously improve over time.

REQUIREMENTS:

Education/Experience Required:

• 1 year in a paid patient care experience (not as a family care giver)
• Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
• Disclosure of personal NPI number (if applicable)
• Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
• Ability to pay for vendor credentialing upfront during a 90-day probationary period
• Experience in patient and/or clinician education
• Valid driver’s license in state of residence with a good driving record
• Ability to consistently work in the field in and around Brownsville TX. Disclosures are required for any potential relationships and referral sources
• Must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Pass background check
• Pass drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Preferred:

• Knowledge of MS Office, Excel, PowerPoint, MS Teams
• Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM

WORK ENVIRONMENT

• Variable conditions during travel
• Minimal noise volume typical to an office or hospital environment
• Possible environmental exposure to infectious disease (hospital and clinic settings)
• Extended hours when needed
• Drug-free

PHYSICAL DEMANDS

• Ability to travel by car
• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
• Frequent stationary position, often standing or sitting for prolonged periods of time
• Frequent computer use
• Frequent phone and other business machine use
• Occasional bending and stooping
• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

• Frequent travel by car in agreed upon geography

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Kestra Medical Technologies, Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.