Patient Specialist - Columbus, GA (1099 Contractor, Per Diem/On Call)

Kestra Medical Technologies Inc.; Columbus (GA); On-site; USD 28,000 - 55,000; Full time

Job summary

Kestra Medical Technologies, Inc. in Columbus, GA is seeking an ASSURE Patient Specialist to fit and train patients with a wearable defibrillator in collaboration with Regional Clinical Advisors.

This is a paid per-fitting contractor role requiring certification as an ASSURE Patient Specialist and travel to hospitals or patients’ homes. The position involves coordinating with prescribers, caregivers, and patients, scheduling services, and maintaining inventory while upholding strict

Qualifications

• 1 year in a paid patient care experience (not as a family care giver)
• Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
• Disclosure of personal NPI number (if applicable)
• Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
• Ability to pay for vendor credentialing upfront during a 90-day probationary period
• Experience in patient and/or clinician education
• Valid driver’s license in state of residence with a good driving record
• Ability to consistently work in the field in and around the region. Disclosures are required for any potential relationships and referral sources
• Must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Pass background check
• Pass drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Responsibilities

• Fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters
• Be trained and Certified as an ASSURE Patient Specialist by Kestra
• Provide instruction and instill confidence in Assure patients
• Contact prescribers, caregivers and patients to schedule services
• Accept assignments including daytime, evening, and weekend hours
• Travel to hospitals, patient homes and other facilities to provide fitting services
• Measure patients to determine garment size
• Review and transmit essential paperwork to receive the Assure garment and services
• Manage inventory of kits, garments, and electronic equipment used in fittings
• Adhere to Pledge of Confidentiality
• Follow hospital policies and procedures and maintain patient confidentiality

Skills

Patient care

Communication

Time management

Education

Clinical or engineering background

Tools

MS Office

Excel

PowerPoint

MS Teams

Job description

Columbus, GA

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.

We have an opening in Columbus, GA.

This is a paid per fitting position.

ESSENTIAL DUTIES

• Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
• Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
• Willingness to contact prescribers, caregivers and patients to schedule services
• Ability to accept an assignment that could include daytime, evening, and weekend hours
• Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
• Measure the patient to determine the correct garment size
• Review and transmit essential paperwork with the patient to receive the Assure® garment and services
• Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
• Flexibility of work schedule and competitive pay provided
• Adhere to Pledge of Confidentiality
• Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case

COMPETENCIES

• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
• Highly organized, service and detail orientated
• Passionate about the heart-failure space and a strong desire to make a difference
• Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
• Interest and desire for life-long learning to continuously improve over time.

REQUIREMENTS

• 1 year in a paid patient care experience (not as a family care giver)
• Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
• Disclosure of personal NPI number (if applicable)
• Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
• Ability to pay for vendor credentialing upfront during a 90-day probationary period
• Experience in patient and/or clinician education
• Valid driver’s license in state of residence with a good driving record
• Ability to consistently work in the field in and around the region. Disclosures are required for any potential relationships and referral sources
• Must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Pass background check
• Pass drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Preferred

• Knowledge of MS Office, Excel, PowerPoint, MS Teams
• Direct cardiac patient care experience – RN, RT, CVIS, Paramec, CRM

WORK ENVIRONMENT

• Minimal noise volume typical to an office or hospital environment
• Possible environmental exposure to infectious disease (hospital and clinic settings)
• Extended hours when needed
• Drug-free

PHYSICAL DEMANDS

• Ability to travel by car
• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
• Frequent stationary position, often standing or sitting for prolonged periods of time
• Frequent phone and other business machine use
• Occasional bending and stooping
• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

• Frequent travel by car in agreed upon geography

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Kestra Medical Technologies, Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Kestra Medical Technologies Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.