Patient Services Supervisor

Aramark; Irving (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Aramark Patient Services Supervisors oversee the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. They act as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services.

They lead, train, and support Patient Services Workers during meals, ensure nutrition orders are followed, and maintain sanitation and temperature logs to safeguard patient care.

Qualifications

• Experience as a Patient Services Supervisor required.
• Strong leadership and interpersonal communication.
• Excellent organization, accuracy, and attention to detail.
• Proficient in English (reading/writing); bilingual preferred but not required.
• Ability to manage staff during meal service and patient rounds.

Responsibilities

• Supervises Patient Services Workers during meal service.
• Delivers nourishments and/or snacks to patients as ordered by physician/dietitian.
• Visits patients to introduce the services of the Food and Nutrition Services Department.
• Communicate all patient food needs to the appropriate area.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to sanitation standards and cleaning schedules.
• Lead, train, and support Patient Services Workers in their roles.
• Inventories and restocks pantries, refrigerators, and freezers.
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets and assists as Supervisor if an error is observed.
• Assists clinical staff in meeting patients' basic nutrition care needs.

Skills

Leadership

Communication skills

Organizational skills

Attention to detail

English proficiency

Job description

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers.

Job Responsibilities

• Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department.
• May obtain food preferences/dislikes from patients and/or family members.
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
• Lead, train, and support Patient Services Workers in their roles supporting patients / residents.
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Experience as a Patient Services Supervisor required

Demonstrates leadership, interpersonal, communication skills, both written and verbal

Requires strong organizational skills, accuracy, and attention to detail

Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

Nearest Major Market: Irving
Nearest Secondary Market: Dallas