Patient Services Specialist - Providence Seward

Holland America-Princess (Holland America Dawson City Inn); Seward (AK); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Health, dental, vision benefits

Paid time off

Job summary

Providence Seward Medical Center in Seward, AK, seeks a full-time Registration Specialist for pre-registration and on-site patient registration. Day shift, 40 hours per week, onsite at Seward, AK.

You will interview patients, collect demographics and insurance details, explain hospital policies and financial responsibilities, and facilitate the admissions flow with signatures and documents. Providence emphasizes a caring culture and comprehensive benefits.

Qualifications

• 1 year of Registration, insurance or medical office experience.
• 1 year of Customer service or similar job‑related experience.

Responsibilities

• Register patients for inpatient and outpatient services.
• Collect demographics and insurance information, and obtain required signatures.
• Explain financial responsibilities and Providence’s financial assistance programs, ensuring accounts are financially secured before discharge from registration.

Skills

Registration experience

Customer service experience

Job description

Position is full time, 1.0 FTE, Day Shift (40 hours per week). Located onsite at Providence Seward Medical Center in Seward, AK.

Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions flow, including activities such as patient identification, identification of accurate demographics and insurance information, and collection of required signatures and documents. Provides information and answers questions regarding Providence's financial assistance programs. Ensures account is financially secured prior to patient leaving registration area.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Seward Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• 1 year of Registration, insurance or medical office experience.
• 1 year of Customer service or similar job‑related experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time‑off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time‑off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Posted wages and benefits

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has a long history of serving Alaska, beginning when the Sisters of Providence first brought health care to Nome in 1902 during the Gold Rush. This pioneering spirit set the standard for modern health care in Alaska and formed the foundation for Providence's growth as the state's largest private employer and leading health care provider.

Our award‑winning and comprehensive medical centers are located in Anchorage, Eagle River, Kodiak Island, Mat‑Su, Seward, and Valdez. Our not‑for‑profit network also provides a full spectrum of care with leading‑edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Work Schedule and Compensation

Job Shift: Day

Pay Range: $21.05 - $31.54

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Work Location

Providence Seward Medical Ctr‑Seward