Patient Services Specialist - Part Time - UW Medicine Primary Care at Belltown

University of Washington Medical Center; Seattle (WA); On-site; USD 33,000 - 49,000; Part time

Job summary

UW Medicine Primary Care at Belltown is seeking a Patient Services Specialist 2 for a part-time role. The position supports staff, patients and providers with efficient communications, scheduling, and data collection, contributing to high-quality care in a busy clinic near downtown Seattle.

The role emphasizes patient satisfaction, teamwork, and accurate information gathering, with opportunities for growth within UW Medicine Primary Care.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Administrative support

Education

High school diploma or equivalent

Job description

Job Description

UW Medicine Primary Care at Belltown has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

• Part time, 32 hours per week
• Monday-Thursday, 8 hour shifts
• Day Shift

DEPARTMENT DESCRIPTION

Ideally located for those living or working near downtown Seattle, UW Medicine Primary Care at Belltown offers appointments six days a week, including evenings and same-day appointments. Board-certified doctors provide dedicated, personalized care for patients in any stage of life. They offer a complete spectrum of primary care services including family medicine, internal medicine, behavioral health, travel medicine and nutrition services. For your convenience, the clinic includes an on-site lab.

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

REQUIREMENTS

• High school graduation or equivalent AND
• One year of healthcare, administrative, or customer service experience OR
• An equivalent combination of education/experience

ABOUT UW MEDICINE PRIMARY CARE

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.

UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.

Compassion. Innovation. Excellence.

Compensation, Benefits and Position Details

Pay Range Minimum:

$24.30 hourly

Pay Range Maximum:

$35.35 hourly

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

80.00%

Union/Bargaining Unit:

SEIU 1199NW UWMC Northwest Service and Maintenance

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the publicby advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians,scientistsand other health professionals.

All acrossUW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family,studentand colleague is valued and honored.Nearly 29,000healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.