Patient Services Specialist One Health Clemmons Family Med FT

Advocate Health; Clemmons (NC); Presencial; USD 27.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and welfare benefits

Flexible Spending Accounts

Family benefits and parental leave

Defined contribution retirement plans

Descripción de la vacante

Advocate Health in Clemmons, NC seeks a Front Desk/ Registration Specialist to support patient intake, verify insurance, schedule appointments, and handle billing-related tasks. You will contribute to a positive patient experience in a traditional business hours role.

The position requires a high school diploma or GED, basic computer skills, and customer relations experience. Health benefits and retirement plans are included with full-time employment.

Formación

• High School Diploma or GED required; computer experience required.
• Customer relations experience preferred.
• Experience with Medical Records Software preferred; front desk practice experience preferred.

Responsabilidades

• Exemplify caring and compassionate customer service for a great patient experience.
• Interact with patients and families in sensitive situations with professionalism.
• Demonstrate critical thinking and work well in a team or independently.
• Register patients, verify insurance, schedule visits, and manage billing touchpoints.
• Encourage use of front-end technology during registration and entry of patient data.
• Maintain confidential patient information and assist billing as needed.
• Know emergency codes and comply with healthcare regulations.
• Monitor inventory and stock for medications and emergency equipment.

Conocimientos

Customer service

Interpersonal skills

Critical thinking

Teamwork

Tech literacy

Educación

High School Diploma or GED

Herramientas

Medical Records Software

Descripción del empleo

Department:

01120 GCMG One Health: Clemmons II - Family Medicine

Status:

Full time

Benefits Eligible:

Yes

Hou** rs Per Week:**

40

Schedule Details/Additional Information:

Traditional Business Hours Monday-Friday 8:00am-5:00pm

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements

Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate’s job

• Incentive pay for select positions

• Opportunity for annual creases based on performance

Benefits and more

• Paid Time Open A Gent programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs