Patient Services Specialist

Providence Swedish Medical Center; Issaquah (WA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Health care benefits

Life insurance

Disability insurance

Paid time off

Voluntary benefits

Well-being resources

Job summary

Providence Swedish Medical Center is seeking a Patient Services Specialist - Journey Level to perform core front-office functions with increasing independence. You will register patients, schedule appointments for routine services, and handle clerical duties as part of the care team.

This on-site role works with compassion and clear communication to support patients and families, contributing to operational excellence at the Swedish Issaquah campus.

Qualifications

• One (1) year medical office or related healthcare experience OR
• 6 months experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients for in-person or telehealth visits as part of patient intake.
• Schedule appointments for routine and basic healthcare services.
• Perform general clerical duties to support the front desk and care teams.

Job description

Description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100 year tradition of serving the poor and vulnerable.

Required Qualifications:

• One (1) year medical office or related healthcare experience OR
• 6 months experience as a Providence employee in an Associate PSS position.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), click here where you can access an email link to submit your concern.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team

• retirement 401(k) Savings Plan with employer matching
• health care benefits (medical, dental, vision)
• life insurance
• disability insurance
• time off benefits (paid parental leave, vacations, holidays, health issues)
• voluntary benefits
• well-being resources

Requsition ID: 465852
Company: Swedish Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 3908 OBGYN WA ISSAQUAH
Address: WA Issaquah 751 NE Blakely Dr
Work Location: Swedish Issaquah
Workplace Type: On-site
Pay Range: $23.15 - $34.69
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.