Patient Services Representative (PSR) - Urgent Care - Anderson

Bon Secours; Anderson (SC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Incentives

Referral bonuses

401(k)/403(b) with employer contribute

Health coverage

Paid time off

Parental leave

Disability insurance

Tuition assistance

Résumé du poste

Bon Secours in Anderson is seeking a Patient Services Representative for Occupational Health – Urgent Care. You will be the main point of contact for patients, handle referrals, registration, verify demographics and insurance, and update medical records.

Responsibilities include scheduling, transcribing orders, explaining financial options, and maintaining accurate records. The ideal candidate has a high school diploma, experience with medical billing and office software, and strong

Qualifications

• High School Degree or GED required.
• Associates Degree in Healthcare or related field preferred.
• Knowledge of medical billing procedures required.
• Medical office software experience required.
• Knowledge of ICD-9 and CPT coding preferred.
• Prior medical office experience preferred.

Responsabilités

• Greet patients and the community with strong customer service.
• Process admission paperwork and verify insurance.
• Answer internal and external calls in a friendly manner.
• Troubleshoot and resolve problems promptly.
• Coordinate bed placement and inform supervisor of issues.
• Schedule appointments and update medical records.

Connaissances

Customer service

Communication

Problem-solving

Basic math

Formation

High School Diploma or GED

Associates Degree in Healthcare

Outils

Medical office software

Description du poste

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative – Occupational Health – Urgent Care - Anderson

Job Summary

The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verify demographics, obtain insurance cards and identification, and update medical records accurately and efficiently. In addition, the Patient Services Representative's responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions

• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
• Ability to answer internal and external calls in a friendly and helpful manner
• Must possess the ability to troubleshoot and resolve problems promptly
• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
• Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
• Other duties as assigned

Education

• High School Degree or GED (required)
• Associates Degree in Healthcare or related field (preferred)

Work Experience

• Knowledge of medical billing procedures (required)
• Medical office software experience (required)
• Knowledge of medical terminology and basic knowledge of ICD-9 and CPT coding (preferred)
• Prior medical office experience (preferred)

Skills & Abilities

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Basic math skills

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]