Patient Services Representative - Full-Time Day Shift

INTEGRIS Health; Grove (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

INTEGRIS Health Grand Lake OBGYN in Grove, OK is seeking a Daytime, Full-Time Patient Services Representative to join our clinic team. You will handle incoming calls, schedule appointments, manage messages, and assist with basic billing tasks to support seamless patient care.

The ideal candidate has at least 6 months of customer service experience, strong telephone etiquette, and a drive to help patients navigate their visits. A Oklahoma State Driver's License is required for this role.

Qualifications

• 6 months customer service experience.
• Oklahoma State Driver's License required.

Responsibilities

• Answering and dispatching incoming phone calls.
• Collect payments for copays and deductibles; make financial arrangements.
• Perform check-in and check-out duties accurately and timely.
• Make appointments for visits and communicate emergencies to clinical staff.
• Verify insurance eligibility and record information; process referrals.
• Enter patient demographics into the practice management system.
• Take messages with correct spelling and patient identifiers.

Skills

Customer service

Phone etiquette

Scheduling

Job description

INTEGRIS Health Grand Lake OBGYN in Grove, OK is seeking a Daytime, Full-Time Patient Services Representative to join our clinic team. You will handle incoming calls, schedule appointments, manage messages, and assist with basic billing tasks to support seamless patient care.

The ideal candidate has at least 6 months of customer service experience, strong telephone etiquette, and a drive to help patients navigate their visits. A Oklahoma State Driver's License is required for this role.