Patient Services Rep

UT Health East Texas; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health East Texas in Tyler, TX is seeking a Day Shift, full-time Patient Services Representative to perform patient check-in/out, scheduling, and billing support. The role requires a High School diploma and experience in a clinic or healthcare setting.

You will work in a patient-focused environment within a leading healthcare system. Join a people-first culture that emphasizes care, teamwork, and professional growth while using technology to enhance patient experience and efficiency in daily

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic PC skills; comfortable with Microsoft Windows; database and word processing skills.
• Patient record documentation skills.

Responsibilities

• Check-in/out patients and schedule appointments.
• Scan and file documents; verify insurance details.
• Obtain authorizations, collect payments, and post charges.
• Fax medical records requests and schedule injections as needed.
• Other duties as assigned.

Skills

Customer service

Communication skills

Tools

Microsoft Windows

MS Word

MS Excel

Job description

Overview

Join our team as a day shift, full-time, Patient Services Representative (PSR) in Tyler, TX

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

Job Requirements :

• High School diploma or equivalent
• Experience posting payments and charge entry
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
• Patient record documentation skills

Preferred Job Requirements:

• 2 years recent experience in a clinic or healthcare setting.