Patient Services & Registration Specialist

trinityhealth; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Benefits from Day One

Full benefits package (Medical, Dental

Vision, PTO, Life Insurance, Short/LLD

Retirement savings with employer match

Tuition Reimbursement

Growth opportunities

Job summary

Trinity Health in Livingston, MI, is seeking a Patient Services Representative - Registration for full-time day shift. You will register patients, verify insurance information, obtain necessary authorizations, and collect copays while balancing daily transactions.

Responsibilities include scheduling appointments, updating demographics, and ensuring accurate insurance and billing data in the system. Prior experience in physician office settings and knowledge of managed care are preferred.

Qualifications

• High school diploma, GED, or equivalent combination of experience and education.
• 1–2 years in a physician office setting performing comparable duties.
• Knowledge of third‑party payers and managed care guidelines preferred.
• Experience with a computerized patient management system preferred.
• Experience with online third‑party payor systems preferred.

Responsibilities

• Check patients in for various appointment types following proper guidelines; scan insurance/photo ID and update forms.
• Maintain proper patient demographics in the EPR/EPM system.
• Maintain insurance par lists; know when authorization is needed and where to obtain it.
• Schedule/reschedule all appointment types with required information.
• Comply with HIPAA regulations at all times.
• Collect co‑pay and balances; post to patient accounts and explain to patients when needed; handle daily cash/batch processes.
• Check patients out and coordinate future appointments and procedures.
• Balance daily financial collections.

Skills

Communication

Typing

Math skills

Attention to detail

Education

High school diploma or GED

Tools

EPR/EPM system

Online payor systems

Multi-line phone system

Job description

Trinity Health in Livingston, MI, is seeking a Patient Services Representative - Registration for full-time day shift. You will register patients, verify insurance information, obtain necessary authorizations, and collect copays while balancing daily transactions.

Responsibilities include scheduling appointments, updating demographics, and ensuring accurate insurance and billing data in the system. Prior experience in physician office settings and knowledge of managed care are preferred.