Patient Services Manager - Glen Burnie, MD

Compass Healthcare; Glen Burnie (MD); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Shopping Program

Wellness Programs

Discount Marketplace

Identity Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare in Glen Burnie, MD is seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The role reports to hospital leadership and requires oversight of food service operations, staff development, and patient satisfaction initiatives.

The schedule is Monday–Friday with weekend rotation; a $70,000-$75,000 salary is provided along with a comprehensive benefits package.

Qualifications

• Associate degree or higher in food services or related field.
• One year of work experience in food services or related field.
• Certification in dietary management preferred.

Responsibilities

• Lead patient food service team and set service goals.
• Ensure dietary restrictions and patient preferences are met.
• Coach and develop staff, ensuring HIPAA and privacy standards.
• Support quality assurance and satisfaction initiatives.
• Comply with regulatory standards and facility policies.

Skills

Food service management

Coaching & training

Regulatory compliance HIPAA

Education

Associate degree in food services

Bachelor's degree in food service management

Certified Dietary Manager certificate

ServSafe certified

Tools

Microsoft Office

Electronic Medical Records

Diet Office Systems

Job description

Salary: $70,000-$75,000

Schedule: Monday–Friday, either 7:00am–4:00pm, or 10:00am-7:00pm, with every third weekend required.

Location: Glen Burnie, MD

Morrison Healthcare

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

Key Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• ServSafe® certified, desirable
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Equal Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.