PATIENT SERVICES MANAGER

Compass Healthcare; Delray Beach (FL); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Assistance Program

FSAs

Descripción de la vacante

Morrison Healthcare in Charleston, SC is seeking a Patient Services Manager to oversee our patient dining operations in an acute care hospital. Salary ranges from $70,000 to $80,000 with relocation assistance.

We value hospitality-focused leaders with a strong customer service background and experience guiding teams to deliver exceptional patient experiences while maintaining safety and regulatory standards.

Formación

• Hospitality and customer service background with team leadership.
• Food service management experience preferred.
• Associate degree with 1 year of food service or related experience, or a bachelor’s degree in food service management or related field.
• Strong communication, organization, and problem-solving skills.
• ServSafe certification desirable; CDM, DTR, or RD credentials a plus.

Responsabilidades

• Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
• Hire, train, coach, and develop a team focused on creating a positive patient experience.
• Partner with clinical teams to meet patients’ dietary needs, preferences, and prescribed diet requirements.
• Drive patient satisfaction through team engagement, service follow-up, and continuous improvement.
• Maintain food safety, sanitation, confidentiality, and regulatory standards.
• Participate in patient satisfaction initiatives, department meetings, and facility quality improvement programs.

Conocimientos

Hospitality leadership

Team development

Customer service

Educación

Associate degree in food service

Bachelor's in food service management

Herramientas

MS Office

Patient dining technology

Descripción del empleo

Reports To: Sr. DFNS

Morrison Healthcare

Position Title: Patient Services Manager

Pay Grade: 14

Salary: $70,000 – $80,000 (wiggle room)

Other Forms of Compensation: relocation assistance

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

Patient Services Manager | Charleston, SC

Salary: $70,000–$80,000

Grow your career with Morrison Healthcare while making a difference in the patient experience. We’re seeking a hospitality-focused leader to oversee our Patient Services Team in an acute care hospital in Charleston, SC.

Healthcare experience is not required.

A strong hospitality and customer service background, along with experience leading teams, is what we’re looking for.

This opportunity offers growth potential within the immediate Charleston area.

Candidates must live in or be willing to relocate to the Charleston area.

We offer relocation assistance.

Key Responsibilities

• Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
• Hire, train, coach, and develop a team focused on creating a positive patient experience.
• Partner with clinical teams to meet patients’ dietary needs, preferences, and prescribed diet requirements.
• Drive patient satisfaction through team engagement, service follow-up, and continuous improvement.
• Maintain food safety, sanitation, confidentiality, and regulatory standards.
• Participate in patient satisfaction initiatives, department meetings, and facility quality improvement programs.

Qualifications

• Strong hospitality and customer service background with experience leading and developing teams.
• Food service management experience preferred; restaurant, hotel, and other hospitality leadership experience welcomed.
• Associate degree with one year of food service or related experience, or a bachelor’s degree in food service management or a related field.
• Strong communication, organization, and problem-solving skills.
• Comfortable using Microsoft Office and learning patient dining technology.
• ServSafe® certification desirable; CDM, DTR, or RD credentials a plus.

Morrison Healthcare is a member of Compass Group USA

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Morrison Healthcare maintains a drug-free workplace.