Patient Services Lead - Front Office & Training

Florida Cancer Specialists & Research Institute; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Cancer Specialists & Research Institute is seeking a front office patient services specialist to perform essential administrative functions and support the office team in Pensacola. This role requires strong communication and organizational skills to ensure smooth patient flow.

The position includes training responsibilities for new front office staff and collaboration with other office personnel to deliver high-quality patient service.

Qualifications

• Minimum of 1 year of patient services specialist experience at FCS is strongly preferred.
• Excellent communication skills to train staff.
• Excellent interpersonal skills to work with a variety of personalities.
• Attention to detail.
• High school diploma or GED required.

Responsibilities

• Responsible for performing all front office tasks and to assist wherever needed in the office.
• Assist in training new personnel in front office positions, and act as a resource person for all office staff and patients.

Skills

Communication skills

Interpersonal skills

Attention to detail

Staff training

Education

High school diploma or GED

Job description

Florida Cancer Specialists & Research Institute is seeking a front office patient services specialist to perform essential administrative functions and support the office team in Pensacola. This role requires strong communication and organizational skills to ensure smooth patient flow.

The position includes training responsibilities for new front office staff and collaboration with other office personnel to deliver high-quality patient service.