Patient Services & Front Desk Specialist - Eye Care

Eye Center Of Central Georgia; Macon (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Matching

Employee Discount

Paid Vacation & Holidays

Uniform Allowance

Wellness Program

Training/Advancement opportunities

Job summary

Eye Care Centers of Georgia is seeking a friendly front desk receptionist to greet patients, verify information, collect payments, and schedule follow ups. The role involves checking in patients, collecting payments, and ensuring accurate demographic and insurance documentation.

The ideal candidate will have a high school diploma and preferably at least one year of experience in eye care or medical environments, with a professional and compassionate patient service approach.

Qualifications

• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.

Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients' insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient's next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Education

High school diploma or equivalent

Job description

Eye Care Centers of Georgia is seeking a friendly front desk receptionist to greet patients, verify information, collect payments, and schedule follow ups. The role involves checking in patients, collecting payments, and ensuring accurate demographic and insurance documentation.

The ideal candidate will have a high school diploma and preferably at least one year of experience in eye care or medical environments, with a professional and compassionate patient service approach.