Patient Services Coordinator - St. Lucie

CORA Physical Therapy; Port Saint Lucie (FL); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Generous time off

Full benefits package

401(k) program

Tuition reimbursement

Professional development

Resumo da oferta

CORA Physical Therapy is seeking a Patient Services Coordinator to support front desk operations at St. Lucie West and Stuart clinics. You will greet patients, answer calls, collect payments, verify benefits, and relay information to guide first visits.

Your role helps create a welcoming patient experience with empathy and efficiency. The position emphasizes reliability, communication, and organizational skills, with opportunities for training, bilingual support, and professional growth within

Qualificações

• High school diploma or GED required.
• Recent customer service experience required.
• Spanish language skills preferred.

Responsabilidades

• Greet patients and build rapport through in-person and phone interactions.
• Screen and answer incoming calls; take messages and relay information as needed.
• Verify outpatient therapy insurance benefits and explain patient financial responsibilities (co-pays, deductibles, co-insurance).
• Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
• Scan insurance cards, ID cards and related paperwork into patient files.
• Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to Clinic Manager.
• Maintain a clean, organized, welcoming clinic environment; follow CDC guidelines for sanitization.

Conhecimentos

Customer service

Communication

Time management

Reliability

Formação académica

High school diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Patient Services Coordinator

Float - St. Lucie West and Stuart clinics

Grow Your Career. Make a Difference. Thrive in Outpatient Care.

As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.

Why Choose CORA

• Outpatient Setting - Make real connections and see your impact.
• Competitive Pay - Your skills and dedication are recognized.
• Time Off - Generous paid time off that grows with tenure and paid holidays
• Full Benefits Package - Medical, dental, vision, disability & life insurance.
• 401(k) Program - Invest in your future.
• Tuition Reimbursement - Continue your education without the burden.
• Professional Development - Internal career growth opportunities, leadership training, and mentorship.
• Technology that Works for You - EMR automations and AI-powered tools to save time.
• Benefits vary based on employment type.

What You’ll Do

• Greet patients warmly and build rapport through in-person and phone interactions.
• Screen and answer incoming calls promptly; take messages, and relay information as needed.
• Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
• Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
• Scan insurance cards, ID cards, and relevant paperwork into patient files.
• Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
• Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

What You’ll Need

• High school diploma or GED
• Recent customer service experience required
• Proficient in Microsoft Word and Excel
• Strong communication, organization, and time management skills
• Reliable, honest, and adaptable in fast-paced team environments
• Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.