Patient Services Coordinator Outpatient Rehab - Centralized

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking an organized professional to coordinate patient referrals, registrations, and scheduling across seven outpatient rehab locations. The role focuses on enrollment, insurance preauthorization, and collections as part of a centralized operations team.

The ideal candidate will have experience with electronic health records, strong customer service skills, and high school-level education, with college coursework in healthcare administration

Qualifications

• Must be able to learn quickly and manage a consistently busy workload.
• Experience using electronic health record systems.
• Excellent organization and meticulous attention to detail.
• Strong customer service skills are essential.

Responsibilities

• Handle referral intake and processing across locations.
• Manage documents requiring medical provider signatures.
• Verify accuracy and completeness of department appointment reports.

Skills

Quick learner

Organized

Customer service

Detail oriented

Education

High school diploma

Healthcare office administration studies

Tools

EHR systems

Job description

Overview

Seeking an individual with experience in patient referral management, registration, insurance verification/preauthorization, scheduling and collections to take on a centralized role for our 7 outpatient rehab locations.

Responsibilities

• Referral intake/processing
• Managing documents requiring medical provider signatures
• Verifying accuracy and completeness of department appointment reports

Qualifications

• Learns quickly and handles a consistently busy workload with enthusiasm
• Experience working with electronic health record systems
• Highly organized and detail oriented
• Superior customer service skills
• High school diploma
• College level classes in healthcare office administration preferred