Patient Services Coordinator — Mon-Fri, In-Person

ProScan Imaging; Columbus (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Flexible spending account

Job summary

A healthcare organization is seeking a full-time Healthcare Services Coordinator for its Columbus, OH location. Responsibilities include efficiently answering patient calls, discussing insurance benefits, and ensuring accurate registration and appointment scheduling. The ideal candidate will possess excellent customer service skills and a high school diploma or equivalent. This in-person role offers a standard Monday to Friday schedule with no weekends or on-call shifts.

Qualifications

• Ability to provide pleasant and accurate responses to patients' inquiries.
• Experience in a call center environment is preferred.
• Strong communication skills for interacting with diverse patient demographics.

Responsibilities

• Answer patient calls efficiently ensuring accurate registration and scheduling.
• Discuss insurance benefits and financial responsibilities with patients.
• Identify and escalate priority issues to appropriate management.

Skills

Excellent customer service skills and attitude

Ability to work under pressure

Knowledge of medical terminology

Excellent attention to detail

Excellent written and oral communication skills

Computer utilization

Knowledge of HIPAA rules

Education

High School diploma or equivalent

Job description

A healthcare organization is seeking a full-time Healthcare Services Coordinator for its Columbus, OH location. Responsibilities include efficiently answering patient calls, discussing insurance benefits, and ensuring accurate registration and appointment scheduling. The ideal candidate will possess excellent customer service skills and a high school diploma or equivalent. This in-person role offers a standard Monday to Friday schedule with no weekends or on-call shifts.