Patient Services Coordinator Melville

RMA of New York Long Island; Melville (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance and professional开发

Job summary

US Fertility seeks a Patient Services Coordinator for our Melville, NY location. You will greet patients, manage the front desk, answer calls, schedule appointments, and prepare charts while collecting payments and verifying insurance information.

The role emphasizes professional patient care, teamwork, and independent initiative in a fast-paced fertility clinic environment. Competitive benefits accompany full-time hours.

Qualifications

• High School Diploma or higher; college degree preferred.
• Strong verbal and reading skills required.
• Basic familiarity with computers and Microsoft Office.

Responsibilities

• Interacting with patients and communicating courteously.
• Work the front desk and answer telephone calls.
• Schedule appointments and prepare charts.

Skills

Verbal communication

Reading skills

Computer literacy

Microsoft Office

Medical office experience

Education

High School Diploma

Associate's degree

Bachelor's degree

Tools

Office equipment

Job description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of thehope we inspire in our patients, thelives we help bring into the world, and theculture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—includingRMA of New York Long Island—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a full-time Patient Services Coordinatorto join our team atRMA of New York Long Islandin Melville, New York.

• Schedule:Monday through Friday; 6:30 AM to 3:00 PM or 8:00 AM to 4:30 PM Eastern Time with an occasional weekend and holiday as needed.
• Compensation:$21.00 to $23.00 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than200 highly respected physicians nationwideor partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Patient Services Coordinator will:

• Interacting with patients; practicing effective, courteous communication
• Working the front desk
• Answering telephone and scheduling appointments
• Preparing charts; consistently ensuring appropriate forms are used
• Collecting patient payments due at the time of service; verifying accurate insurance information
• Good judgement and takes initiative.
• Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
• Passionate about providing excellent patient care.
• Ability to work independently and as part of the team.

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
• Strong verbal and reading skills.
• Basic familiarity with computers and office devices.
• Familiarity with computer applications (Microsoft Suite).
• Medical office experience is a plus, interest in the field of reproductive medicine a must.

More important than any single credential, however, is theright person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs
• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that adiverse workforce is essentialto fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offeringclinical, administrative, and operational career opportunitiesat locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.