Patient Services Coordinator, FT Evenings

PIH Health Hospital; Whittier (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

PIH Health Hospital - Whittier is seeking a Patient Services Coordinator to supervise patient services and the sanitation area. You will coordinate the work of staff to ensure meals meet dietary needs and are delivered within 45 minutes, under the guidance of the operations manager.

The role requires strong communication, problem-solving, and auditing to ensure compliance with all policies and procedures. Nights shift, long days, you will partner with supervisors to maintain high service

Qualifications

• High school diploma or GED (required).
• Minimum two years operations leadership/supervisory experience.

Responsibilities

• Supervise patient services and sanitation area.
• Coordinate activities of workers to ensure meals meet diets and allergies.
• Assist or conduct audits to ensure regulatory compliance.

Skills

Excellent communication

Good judgment

Problem solving

Planning & organizing

Attention to detail

Under pressure

Hospitality mindset

Word & Excel basics

Education

High school diploma or GED

Tools

Word

Excel

Internet/Computers

Job description

The Patient Services Coordinator is responsible for supervising patient services and sanitation area. The Patient Services Coordinator, under the leadership of the operations manager and supervisors, will coordinate activities of workers to ensure patient meals are prepared according to diets and allergies abiding by the 45-minute delivery time. The Patient Services Coordinator assists or conducts audits to ensure compliance with all regulatory policies and procedures.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

SPECIFIC SKILLS NEEDED

• Excellent communication skills – both written and verbal
• Good judgment and reliability.
• Ability to anticipate and solve problems.
• Strong planning, organizing and time management skills.
• Ability to handle details.
• Able to work effectively under pressure to meet established goals and objectives.
• Hospitality and service orientation.
• Basic skills in Word and Excel, and general knowledge of computers and programs, including the Internet.

Required Experience

Required:

• High school diploma or GED
• Minimum two years operations experience at the managerial/supervisory level.

Address
12401 Washington Blvd.

Salary
23.00-33.00

Shift
Nights

Zip Code
90602