Patient Services Coordinator

United Health Services; Town of Vestal (NY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Wellness rewards

Job summary

United Health Services in Vestal, NY is seeking a Patient Services Coordinator to process referral requests, obtain authorizations, and coordinate admissions when needed. You will enter referrals and verifications, confirm eligibility, and maintain daily communication with insurance providers.

You will work closely with the clinical team to ensure timely patient care, supported by strong PC skills and knowledge of medical terminology; prior healthcare or customer service experience is preferred.

Qualifications

• Minimum: High School Diploma or equivalent plus two years' experience in healthcare OR two years' experience in customer service.
• Proficient PC skills and knowledge of medical terminology.

Responsibilities

• Process referral requests and obtain authorizations for medical services or admissions.
• Coordinate all aspects of the admission process when applicable.
• Data entry of referrals and authorizations; verify eligibility.
• Daily communication with insurance companies.
• Collaborate with clinical team and medical providers to support timely patient care.

Skills

Healthcare experience

Customer service experience

Medical terminology

Education

High School Diploma or equivalent

Tools

EHR software

Microsoft Office

Excel

Job description

Position OverviewUnder the direction of the Medical Director and/or Nurse Manager, this position’s primary function is to process referral requests, obtain authorization for medical services and/or admissions, and coordinate all aspects of the admission process if applicable. The responsibilities of the Patient Services Coordinator include data entry of referrals and authorizations, verification of eligibility and daily communication with insurance companies. The Patient Service Coordinator works closely with the clinical team and medical providers to provide care for our patients in a timely manner.Primary Department, Division, or Unit:UHS Orthopedic Center VestalPrimary Work Shift:DayRegular Scheduled Weekly Hours:40Compensation Range:$17.98 - $25.17 per hour, depending on experience-Education/ExperienceMinimum Required:High School Diploma or equivalentTwo (2) years' experience working in healthcare OR Two (2) years' experience working in customer serviceProficient PC skillsKnowledge of medical terminologyPreferred:Knowledge of insurance referral processKnowledge of Medical TerminologyBasic computer skills; EHR, Excel, Microsoft Office-Why You’ll Love Working at UHSAt United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.-About United Health ServicesUnited Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!United Health Services is an Equal Opportunity Employer.-United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.