Patient Services & Admissions Coordinator

MemorialCare; Long Beach (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

MemorialCare Benefits

Job summary

MemorialCare is seeking a Client Services Coordinator at Long Beach Memorial Medical Center to handle scheduling, referrals, screenings, authorizations, admission and discharge, ensuring a positive continuum of care for patients, families and the care team.

The role requires 3+ years in a healthcare office, experience with electronic scheduling and insurance verifications, bilingual English/Spanish preferred, and a per diem, day-shift position with pay rate $29.00/hr.

Qualifications

• 3+ years experience in a health care office setting with working knowledge of electronic scheduling system and obtaining authorization for commercial and government insurance plans.
• Some supervisory experience preferred.
• Excellent computer skills in a Microsoft Windows environment including Word, Excel, PowerPoint, Outlook and Access
• Outstanding interpersonal, written and verbal communications skills required.
• Bilingual English and Spanish strongly preferred.

Responsibilities

• Coordinates referrals and screening of patients for admission to the department or center.
• Provides clerical support services to director and performs general office duties.
• Communicates updates to external case managers to ensure appropriate utilization of services and payment.
• Prepares reports to track clinical and financial measures and enters data for program evaluation.
• Assists staff with satisfying needs of patients and families to assure comfort and address concerns.
• Performs back-office duties including rooming patients and maintaining infection control.
• Collects co-payments and collaborates with billing for insurance verification.
• Enters demographic and insurance information into scheduling/registration systems.

Skills

Interpersonal skills

Verbal communication

Written communication

Bilingual English/Spanish

Education

Associate’s Degree or higher preferred

BLS certification required

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Access

Job description

MemorialCare is seeking a Client Services Coordinator at Long Beach Memorial Medical Center to handle scheduling, referrals, screenings, authorizations, admission and discharge, ensuring a positive continuum of care for patients, families and the care team.

The role requires 3+ years in a healthcare office, experience with electronic scheduling and insurance verifications, bilingual English/Spanish preferred, and a per diem, day-shift position with pay rate $29.00/hr.