Patient Service Technician: Medical Equipment Delivery

Avenue Mori Medical Equipment Inc; Colorado Springs (CO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k

Medical, Dental and Vision

Generous Paid Time Off and Paid Hollid

Cellular phone reimbursement

Job summary

Rotech Healthcare Inc. is seeking a Patient Service Technician - Local Medical Equipment Delivery Driver to deliver and set up respiratory and medical equipment at patients' homes, educate on operation, and ensure comfort with the devices.

The role requires on-call availability, strong customer service, knowledge of DME/HME, and a valid driver's license. You will work with location staff to coordinate deliveries and maintain HIPAA privacy.

Qualifications

• High school diploma or GED is required.
• Minimum 3 years of delivery experience.
• Healthcare/home health or medical field experience with strong customer service.

Responsibilities

• Make deliveries to patients' homes and set up equipment.
• On-call availability as needed for after-hours or weekends.
• Educate patients/caregivers on safe use and maintenance of equipment.

Skills

English communication

Customer service

Time management

Problem solving

Route planning

DME knowledge

Education

High school diploma or GED

Tools

Electronic tablet

Job description

Rotech Healthcare Inc. is seeking a Patient Service Technician - Local Medical Equipment Delivery Driver to deliver and set up respiratory and medical equipment at patients' homes, educate on operation, and ensure comfort with the devices.

The role requires on-call availability, strong customer service, knowledge of DME/HME, and a valid driver's license. You will work with location staff to coordinate deliveries and maintain HIPAA privacy.