Patient Service Specialist - Medical Front Office

Select Medical; Pflugerville (TX); On-site; USD 24,000 - 34,000; Part time

Job summary

Baylor Scott & White Institute for Rehabilitation - Outpatient in Austin, TX is seeking a Patient Service Specialist (PSS) to support front office operations across multiple outpatient clinics. This PRN float position requires travel to Liberty Hill, Steiner, North Austin and Pflugerville.

The role handles referrals, scheduling, intake, data entry, insurance verification, authorizations, benefits discussion, copay collection, billing reports, and daily cash balancing.

Qualifications

• HS diploma or GED is required.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Data entry

Insurance verification

Phone handling

Scheduling

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Austin, TX (Pflugerville)

Patient Service Specialist (PSS) - Float

Hours: vary M- F between 7am - 7pm

PRN (as needed)

North Austin Float

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Liberty Hill, Steiner, North Austin, Pflugerville.

PRN rate: $21.00 per hour

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans

Location : Location US-TX-Pflugerville

Job ID 378193

Position Type Per Diem

Experience (Years) 1

Category Administrative - Administrative Services

Company Baylor Scott & White Institute for Rehabilitation - Outpatient