Patient Service Specialist - Front Desk (Orthopedics)

Premier Orthopaedics; Media (Delaware County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

100% employer-paid life insurance

401(k) with employer match

Generous paid sick and vacation time

7 paid holidays annually

Employee referral reward program

Job summary

Premier Orthopaedics seeks a Patient Service Representative for a full-time position in Media, PA. The role focuses on providing outstanding customer service, managing check-in/check-out, verifying insurance, scheduling appointments, and ensuring patient privacy. Ideal candidates should have prior experience in a medical or healthcare setting and possess strong organizational and communication skills. The company offers a comprehensive benefits package including health, dental, and vision plans, as well as opportunities for growth and advancement.

Qualifications

• Minimum of 1–2 years of patient registration or front office experience in a medical or healthcare setting preferred.
• Experience with insurance rules and regulations, medical terminology, and EMR systems highly preferred.
• Knowledge of HIPAA guidelines and office safety protocols.

Responsibilities

• Greet and acknowledge patients; inform Medical Assistants of arrivals.
• Answer incoming calls and provide information as needed.
• Obtain complete demographic and insurance information.
• Schedule and confirm patient appointments.
• Maintain and balance cash drawers.

Skills

Customer service skills

Communication skills

Organizational skills

Experience with EMR systems

Knowledge of medical terminology

Ability to maintain confidentiality

Education

High school diploma or GED

Tools

EMR systems (Allscripts Pro Suite)

Job description

Premier Orthopaedics seeks a Patient Service Representative for a full-time position in Media, PA. The role focuses on providing outstanding customer service, managing check-in/check-out, verifying insurance, scheduling appointments, and ensuring patient privacy. Ideal candidates should have prior experience in a medical or healthcare setting and possess strong organizational and communication skills. The company offers a comprehensive benefits package including health, dental, and vision plans, as well as opportunities for growth and advancement.