Patient Service Specialist

Select Specialty Hospital - Erie; Lake Saint Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare facility in Lake Saint Louis is seeking a full-time Patient Service Specialist to manage patient onboarding and provide information about their visits. The ideal candidate should hold a High School Diploma or GED and preferably have experience in front desk operations and healthcare. This role involves greeting patients, scheduling appointments, and managing insurance verifications. Generous benefits are offered, including a comprehensive health plan and a mentorship program to ensure a smooth transition.

Benefits

Generous PTO

Comprehensive medical, vision, and dental plans

Company-matching 401(k) retirement plans

Life and disability protection

Qualifications

• Minimum qualifications include a High School Diploma or GED.
• Preferred qualifications include 1 year of front desk experience and healthcare experience.

Responsibilities

• Greet and register patients while providing information about their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies, and translation companies.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front Desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Lake St. Louis Day Institute

Type of Employment:Full-time

Schedule: Monday-Friday 8:00A-4:30P

Compensation:$18/hour- Increases based on experience

When patients enter our outpatient physical therapy center in Lake St. Louis, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans