Patient Service Specialist

Select Specialty Hospital - Pittsburgh UPMC; Kansas City (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking a full-time Patient Service Specialist in Kansas City. This role involves managing the patient experience from registration to appointment scheduling, while also handling insurance approvals and co-pays. Ideal candidates will have a high school diploma and preferably one year of front desk or scheduling experience. Benefits include comprehensive health plans, generous PTO, and 401(k) retirement plans. Join us in making a difference in patient care!

Benefits

Generous PTO

Comprehensive health plans

401(k) retirement plans

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience preferred.
• 1 year of scheduling experience preferred.

Responsibilities

• Greet and register patients and provide information about their visit.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies, and other parties.
• Collect co-pays and manage insurance authorizations.

Skills

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:1333 Meadowlark Lane, Suite 104, Kansas City, KS 66102

Type of Employment:Full-time

Schedule:Weekdays, Monday through Friday (8am-5pm

Compensation:$17.00 - $20.00/hour (based on experience)

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk Experience
• 1 Year of Scheduling Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans