Patient Service Representative Scheduling

GBH UKHS Great Bend, LLC; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

The University of Kansas Health System in Kansas City is seeking a Patient Service Representative Scheduling for Great Bend Hospital. This role focuses on creating a pleasant patient experience through scheduling and front desk support.

The position requires a High School Graduate and involves registration, insurance verification, and MyChart assistance. It is a full-time, on-site role with responsibilities across patient check-in/out and related duties.

Qualifications

• High school diploma or equivalent required.
• Experience with patient scheduling or front desk roles is a plus.
• Familiarity with EMR systems and insurance processes preferred.

Responsibilities

• Schedule patient appointments and procedures across locations.
• Register patients on arrival, verify demographics and insurance details.
• Collect copays and process front desk transactions as needed.
• Support patients with MyChart and explain facility policies.

Education

High School Graduate

Tools

MyChart EMR

Insurance Verification

Registration

Job description

Position Title

Position Title Patient Service Representative Scheduling Great Bend Hospital

Position Summary / Career Interest

The Patient Service Representative Scheduling - GB is responsible for creating a pleasant and seamless patient experience during all activities primarily related to patient scheduling.

Responsibilities and Essential Job Functions

• Must be able to perform the technical competencies of the assigned unit or department.
• Scheduling of activities, including patient appointments, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers and specialties.
• Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals.
• Collecting copays and point of service paperwork when working in front desk role.
• Provides patient support for the MyChart EMR System.
• Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time.
• Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Responsible for check in/out and phone reception as needed.
• Responsible for other duties or projects as assigned by management.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate

Job Details

Time Type: Full time

Job Requisition ID: R-59229

Important information for you to know as you apply

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion.

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.