Patient Service Representative-Pediatrics

MaineHealth Accountable Care Organization; Norway (ME); On-site; USD 27,000 - 33,000; Part time

Benefits offered by this job

Flexible work options

Paid parental leave

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth, a leading health system in Maine, seeks a Patient Service Representative for the Norway, ME site. The role greets patients, answers calls, schedules appointments, and handles day-to-day clerical tasks to keep the front desk running smoothly.

The ideal candidate has a high school diploma or GED, prior office experience, and strong computer skills. Per diem schedule with day shifts; competitive benefits and flexible options are offered where applicable.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Skills: Proficient computer skills.

Responsibilities

• Greet patients in person and on the phone.
• Answer telephones and route calls appropriately.
• Schedule appointments and maintain calendars.
• Perform general office duties as assigned.

Skills

Proficient computer skills

Office experience

Education

High school diploma or GED

Job description

Location: Norway, ME
Facility: Medical Group Practices
Schedule: Per Diem
Shift: Day
Job Category: Clerical/Administrative Support

Clerical/Administrative Support

Summary:
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [emailprotected]

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.