Patient Service Representative (opens in new window)

Konikoff Dental; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Paid time off

Flexible Spending Account

Job summary

Konikoff Dental Associates in Virginia Beach, VA is seeking a friendly Patient Service Representative to join our team. You’ll welcome patients, answer phones, schedule appointments, and help patients understand financial options.

No dental experience is required—we train the right candidate. A year of customer service experience and strong communication are preferred. This is a full-time, on-site role in a team-focused, patient-centered practice.

Qualifications

• At least 1 year of customer service experience is required.
• Friendly, professional, and dependable demeanor.
• Strong communication and organizational skills.
• Willingness to learn and grow in the dental field.
• Dental experience is a plus, but not required; training will be provided.

Responsibilities

• Welcome and assist patients with a warm, friendly approach.
• Answer phones and respond to patient questions.
• Schedule and confirm patient appointments.
• Help patients understand treatment plans and financial options.
• Assist with completing treatment through appropriate financial arrangements.
• Support the dental team and Office Manager with daily office needs.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Willingness to learn

Job description

# Patient Service Representative – Virginia Beach, VA**Konikoff Dental Associates** is looking for a friendly and dependable **Patient Service Representative** to join our team in **Virginia Beach, VA!**If you enjoy helping people, providing excellent customer service, and working in a team environment, we’d love to hear from you! No dental experience is required. **We are willing to train the right candidate.**### What You’ll Do* Welcome and assist patients with a warm, friendly approach* Answer phones and respond to patient questions* Schedule and confirm patient appointments* Help patients understand their treatment plans and financial options* Assist with completing treatment through appropriate financial arrangements* Support the dental team and Office Manager with daily office needs* Provide excellent customer service and help create a positive patient experience### What We’re Looking For* **At least 1 year of customer service experience required*** Friendly, professional, and dependable* Strong communication and organizational skills* Comfortable working in a busy, team-oriented environment* Willingness to learn and grow in the dental field* **Dental experience is a plus, but not required. We will train the right candidate!**### What We Offer* **Full-time schedule:** + Monday: 8:00 AM–6:00 PM + Tuesday: 8:00 AM–5:00 PM + Wednesday: 8:00 AM–5:00 PM + Thursday: 8:00 AM–5:00 PM + Friday: 8:00 AM–5:00 PM* Health, dental, and vision insurance with individual and family coverage* Life insurance and disability benefits* 401(k) plan* Team-oriented work environment* Modern dental technology and a patient-focused practice### Join Our Team!If you have a passion for helping people and at least one year of customer service experience, **apply today!** We’re looking for someone who is eager to learn, grow, and become an important part of our dental team.## Qualifications**Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.