Patient Service Representative - Internal Medicine

Summit Health Management; New Britain, Northern (CT, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Summit Health in New Britain, CT, is seeking a Medical Assistant for our Internal Medicine team. The MA will support physicians and other clinicians, manage patient flow, and document vital signs in the EHR.

The ideal candidate will have graduated from an accredited Medical Assistant program, possess a high school diploma or GED, and have strong English communication skills. Some travel to satellite offices may be required.

Qualifications

• High school diploma or GED required.
• Graduated from an accredited Medical Assistant program.
• Basic Life Support (BLS) preferred.
• Ability to communicate in English, both orally and in writing, required.
• Ability to commute to satellite offices as needed.

Responsibilities

• Prepare examination room and equipment for patient visits.
• Assist physicians, PA, or NP with patient care and clerical duties.
• Obtain vital signs and document in EHR accurately.
• Schedule and manage patient appointments per guidelines.
• Stock and maintain supplies in exam rooms.
• Provide referrals and/or consult orders in PMS/EHR as needed.
• Demonstrate safe handling and disposal of medical waste.
• Travel to satellite locations as required.

Skills

Communication

Multitasking

English Proficiency

Patient Interaction

Education

High School Diploma or GED

Accredited Medical Assistant program

BLS (preferred)

Tools

EHR

Scheduling software

Medical software basics

Job description

## Medical Assistant - Internal MedicineApply: New Britain, CT: Full time: Posted Yesterday: R54383# **About Our Company**We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.**Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.# **Job Description**The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures. **Essential Job Functions:*** Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.* Maintains efficient patient flow.* Ensures proper preparation for patient visits.* Prepares pertinent information needed for patient visits.* Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.* Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.* Schedules appointments accurately and appropriately according to departmental guidelines.* Consistently and accurately stocks examination rooms with all necessary supplies.* Assists in ordering and maintaining all supplies as assigned.* Reconciles encounters daily and accurately, according to policy guidelines.* Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.* Understands and performs within the scope of practice.* Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.* Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.* Accurately documents allergies in EHR.* Employs appropriate and timely use of Tasking in EHR.* Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.* Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.* Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.* Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly* Facilitates transition of care to UCC/Hospital* Demonstrates flexibility with various work schedules.* All other duties as assigned* Recognizes and performs duties which need to be performed although not directly assigned.* Provide scribing services. **General Job Functions:*** Other duties as assigned **Physical Job Requirements:*** Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.* Physical agility, which includes the ability to maneuver the body while in place.* Dexterity of hands and fingers.* Endurance (e.g. continuous typing, prolonged standing/bending, walking). **Environmental Risks:*** Allergens: dust, mold, and/or pollen* Combative Patients / Visitors **Education, Certification, Computer and Training Requirements:*** High School Diploma or GED required* Graduated from an accredited Medical Assistant program, required* Basic Life Support (BLS), preferred* Ability to communicate in English, both orally and in writing, required* Ability to organize and perform multiple tasks in a timely manner, required* Basic proficiency in computer use, required* Ability to commute to satellite offices as needed, required **Travel:*** Travel to satellite locations as needed