Patient Service Representative I - Floater

CLS Health PLLC; Webster (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Dental Insurance

Life insurance

Disability insurance

Job summary

CLS Health PLLC in Webster, Texas is seeking a Patient Service Representative I to serve as a friendly first point of contact for patients. In this role, you will greet patients, verify information, and ensure they have a positive experience when visiting our healthcare facility.

The ideal candidate will have excellent communication skills and a high school diploma. Benefits include health insurance, paid time off, and 401(k) matching.

Qualifications

• Experience in a medical office or customer service environment preferred.
• Strong attention to detail and accuracy required.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Verify patient information and collect co-pays.
• Maintain patient records and handle complaints.

Skills

Excellent communication and interpersonal skills

Proficiency in Microsoft Office

Ability to multitask

Knowledge of medical terminology

Education

High school diploma or equivalent

Job description

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

We are Looking for:

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.

Responsibilities:

• Greet patients and visitors in a friendly and welcoming manner
• Verify patient information, including insurance coverage and personal information
• Collect co-pays and other fees from patients at the time of service
• Ensure the referrals are in the patient's chart before the patient comes in
• Maintain patient records and ensure that they are accurate and up to date
• Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
• Handle patient complaints and resolve issues in a professional manner
• Perform other administrative tasks as needed

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• High school diploma or equivalent
• Experience in a medical office or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office and other computer applications
• Knowledge of medical terminology and insurance billing preferred