Patient Service Representative Hospital PRN

Hugh Chatham Health; Macon (GA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Retirement plan

Education assistance

Job summary

Advocate Health, in Georgia, is seeking a part-time patient access associate to register patients, verify insurance, obtain authorizations, and coordinate with scheduling to ensure smooth admissions and billing processes.

Candidates should have a High School Diploma or GED, proficient typing (40 wpm), and strong communication skills. Flexibility to work across departments and weekends is valued, with comprehensive benefits and a supportive team environment.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for services that require authorization, pre-certification, or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or payment can be arranged; requests upfront deposits when needed.
• Updates schedule for cancellations, rescheduling, and other changes on a ongoing basis.

Skills

Patient registration

Insurance knowledge

Hospital billing knowledge

Medical terminology

Communication skills

Typing 40 wpm

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Department

13454 Enterprise Revenue Cycle - Navicent Medical Center GA Arrival Emergency Department and Inpatient

Department

13454 Enterprise Revenue Cycle - Navicent Medical Center GA Arrival Emergency Department and Inpatient

Status

Part time

Benefits Eligible

No

Hours Per Week

0

Schedule Details/Additional Information

• Work a minimum of 24 hours per pay period and two weekend days per month, based on scheduling needs as determined by on site manager.
• Must be trained and willing to work in all departments at the facility.
• Must be flexible to work two out of three shifts available (1st, 2nd, 3rd) to support staffing needs.
• PRN employees are required to work two major holidays per year

Pay Range

$22.00 - $22.00

Essential Functions

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Physical Requirements

This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions.

Education, Experience And Certifications

High School Diploma or GED required; Bachelor's Degree preferred. Accurate spelling and attention to detail required. Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more- so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.