Patient Service Representative - Foundation Surgery - Full Time - Foundation Medical Partners

SolutionHealth; Nashua (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Education & Paid training courses

Flexible day shift hours, no weekends

Job summary

Foundation Medical Partners in Nashua, NH is seeking a friendly receptionist to welcome patients, answer calls, check-in/out, schedule appointments, and route referrals. The role supports a busy outpatient setting and collaborates with care teams to ensure smooth patient experiences.

The ideal candidate has a high school diploma, customer service experience, and knowledge of clinic workflows. Flexible day hours, training, and opportunities for growth are provided.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of customer service experience preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.

Responsibilities

• Greet patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Skills

Customer service

Phone etiquette

Scheduling appointments

Check-in/check-out

Documentation

Education

High School diploma or equivalent

Job description

Who We Are:

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.

We understand the important connection between physical, mental, and emotional well-being and have the resources to support our community through outpatient behavioral health services, through our intensive outpatient programs. Many of our Primary Care practices have Behavioral Health specialists as members of the care team to ensure collaboration and communication with patients' primary care providers.

About the Job:

Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

What You’ll Do:

• Greets patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Who You Are:

• High School diploma or equivalent required.
• A minimum of one year of experience in a customer service position preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.

Why You’ll Love Us:

• Flexible day shift hours, no weekends!
• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• Education & Paid training courses for continued career progression
• & more!