Patient Service Representative - Cayuga Orthopedics

Cayugahealth; Town of Ithaca (NY); Presencial; USD 19.000 - 32.000; Jornada completa

Descripción de la vacante

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support physicians and staff with clinical and clerical tasks and help patients navigate the practice. The role varies daily based on staffing and patient flow, requiring friendly communication and accurate data entry.

Responsibilities include checking in patients, updating demographics, collecting balances and co-pays, and coordinating scheduling for labs, x-rays or procedures.

Formación

• Strong communication skills, both verbal and written.
• Excellent time management and prioritization in a busy clinic setting.
• Proficiency with Medent EMR and Microsoft Office tools.

Responsabilidades

• Check in patients upon arrival and verify demographics.
• Collect outstanding balances and co-pays; assist with scheduling.
• Coordinate labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls for clinic staff.

Conocimientos

Verbal and written communication

Customer service skills

Data entry / computer skills

Medent EMR familiarity

Multi-tasking

Educación

High school diploma or equivalent

Herramientas

Medent

Microsoft Office

Descripción del empleo

**About Cayuga Health** Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.Learn more at www.cayugahealth.org. ***Summary:*** Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.***Roles and Responsibilities:**** Check in patients upon arrival* Verify/update patient demographics* Collect outstanding balances and co-pays* Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders* Take messages and triage phone calls ***Required Skills and Experience:**** Schedule patient appointments* Good time management and prioritization skills* Good computer skills- Medent and Microsoft Office are utilized* High school diploma or equivalent ***Preferred Skills and Experience:**** Previous medical office experience preferred* College-level training/education in a healthcare support field preferred* Previous EMR use/training helpful ***Physical Requirements:**** Sitting-- 90%* Standing-- 10%* Reaching-- 50%* Bending-- 20%* Lifting-- must be able to lift 25 lb.***Location and Travel Requirements:**** Onsite: 16 Brentwood Dr. Ste. A, Ithaca, NY. 14850 and 1122 Commons Ave. Cortland, NY. 13045***Pay Range Disclosure:**** Standard Rate of $18.50 to $23.00 per hourCentralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.