Patient Service Representative 3

Atrium Health Floyd; Cartersville (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Retirement plans with employer match

Educational Assistance Program

Job summary

Harbin Clinic in Cartersville, GA is seeking a Patient Service Representative 3 to support the daily operations of the Cardiology department. You will handle patient registration, checkout, and related clerical tasks, while delivering outstanding customer service to patients and families during office visits.

The role emphasizes detailed oriented tasks, effective communication, and teamwork in a busy healthcare setting. Full-time, 40 hours per week, with a schedule Monday through Friday.

Qualifications

• High school diploma or GED required.
• Experience in medical field preferred but not required.
• Basic knowledge of general office equipment.
• Ability to interact with the public in a courteous and professional manner.

Responsibilities

• Assist with patient registration and checkout.
• Handle charge entry, referrals and precertification when needed.
• Provide excellent customer service to patients and families.
• Serve as first/last point of contact during office visits for patients.

Skills

Positive attitude

Clear communication

Written communication

Multi-tasking

Adaptability

Independence

Time management

Education

High school diploma or GED

Job description

Department

02050 HC Cartersville MOB 150 Gentilly Blvd - Cardiology

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

M-F

Pay Range

$19.80 - $29.70

Job Summary

The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification. The PSR 3 is often the patient's first and last point of contact during an office visit, and exhibits strong customer service skills that provide patients with a great first and lasting impression of the Harbin Clinic.

Education

1. High school diploma or GED

Experience

2. Previous experience in the medical field is preferred, but not required.

3. Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax).

4. Working with the public in a courteous and professional manner.

Skills

5. Ability to maintain a positive attitude and provide great customer service under stressful situations.

6. Ability to communicate in a clear, concise, and pleasant manner in both verbal and written form.

7. Ability to multi-task.

8. Ability to adapt quickly to change.

9. Ability to work both independently and with co-workers.

10. Ability to use and manage time efficiently.

11. Ability to follow the direction of supervisory personnel.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Patient Service Representative 3