Patient Service Representative

Prime Healthcare; Lewiston (ME); On-site; USD 28,000 - 32,000; Full time

Job summary

Central Maine Medical Center in Lewiston, ME is seeking a Patient Service Representative in the Breast Health department for the Day Shift. You will greet patients, provide information, and coordinate with other departments to keep the flow of the clinic running smoothly.

Ideal candidates have a high school diploma, at least one year of customer service experience, and healthcare exposure; BLS certification is a plus.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greeting customers, providing information, and communicating with other departments.
• Scheduling appointments.

Skills

Customer service

Appointment scheduling

Education

High School diploma or equivalent

Job description

Overview

Title: Patient Service Representative Department: Breast Health

Full Time, Day Shift

Location: Central Maine Medical Center Breast Health in Lewiston, Maine

Pay: $20.00 to $23.21

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

To learn more, visit www.cmhc.org.

Responsibilities

Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School diploma or equivalent required.

2. Minimum of one year experience in customer service.

3. Six (6) months experience in a health care setting and office equipment preferred.

4. Current BLS certificate, preferred.

Pay Transparency

Central Maine Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $20.00 to $23.21. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf