Patient Service Representative

Frontier Dermatology Staff Careers; Gig Harbor (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance – medical, dental, &

401k - employer matching up to 4%

Life Insurance – employer paid & vol.

8 paid holidays per year

Tiered PTO accrual 80 – 200 hours

Complimentary parking

Pet insurance voluntary option

Employee Assistance Program

Job summary

Frontier Dermatology is seeking a Patient Service Representative to join our front desk team in Washington. You’ll be the first and last impression for patients, handling check-ins, appointment scheduling, insurance verification, copay collection, and deposits in a fast-paced dermatology setting.

The role offers a Monday-Thursday 7:00am–5:30pm schedule with competitive hourly pay and robust benefits. We value exceptional customer service, organization, and attention to detail.

Qualifications

• Preferred receptionist experience in a medical office environment
• HS Diploma, GED; or 1-3 months related healthcare experience
• Duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and operating multiple computer programs
• Exceptional customer service skills; highly organized and detail oriented

Responsibilities

• Greet and check in patients for multiple providers
• Schedule appointments and verify insurance details
• Collect copays and process daily deposits
• Use various computer programs to manage patient flow
• Maintain a welcoming and efficient front desk environment

Skills

Customer service

Communication

Organized

Detail oriented

Team player

Education

HS Diploma

GED

Job description

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview:Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title:Patient Service Representative
• Typical Schedule: Mondays - Thursdays, 7:00am - 5:30pm
• Wage Range: $20.50 – $26.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability)

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS..our core values:

Community – We’re loyal to our patients, providers, and staff

Accountability – We are responsible for our behavior, interactions, and outcomes

Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others

Empathy – We treat the people the way they want to be treated

Integrity – We are honest and ethical

Washington Pay Range

$20.50 - $26 USD

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.